While this person considers requesting a different laptop or even canceling the purchase, a second user with the rank of “staff” suggests opening it to check if the problem may be resolved before taking it to the technical service. MSI did not even respond on this instance.Īnother user with fan issues has posted a thread in the MSI forum. Another user expresses their dissatisfaction with noisy fans. In any case, what other technical service has asked people to repair their laptops when they are under warranty? That isn’t the first time a member on the MSI forums has raised this issue. The most perplexing aspect is that doing so would automatically void the laptop’s warranty, despite MSI’s repeated assurances that removing the warranty sticker on its laptops does not do so. This customer emailed the brand for assistance with the sound created by his laptop’s fans, and the only response he received was that they could send him a new fan, but he would have to open the computer to replace the malfunctioning fan.
One of the people afflicted by the fan problem may be found on MSI’s official forums.
As a result, people who have purchased one of these models are within a few days of having a power that generates a deafening roar.Īs previously said, the alleged issue with the MSI laptop fans does not appear to be an isolated case, as other impacted customers are echoing this problem in the network however, we cannot declare that it affects 100% of the users. It’s a model that can easily cost upwards of 2,300 euros (depending on the amount of RAM this version has). The fact that the MSI GS65 is not a very inexpensive laptop irritates us the most.
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